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FAQ - Smart Reach AI
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SUPPORT
Frequently Asked Questions
Quick answers to common questions about our platform.
How do I get started?
Simply register an account, complete your profile, and make your first deposit to start investing. The whole process takes less than 5 minutes.
Is my money safe?
Yes, we use bank-level security encryption and smart contracts to ensure your funds are protected. All transactions are monitored 24/7 for suspicious activity.
How do withdrawals work?
You can request withdrawals from your Funding Wallet or Earnings Wallet. Processing takes 24-48 hours and funds are sent to your registered payment method. Minimum withdrawal is $10.
What is the minimum investment?
The minimum investment is $50 for the Smart Start plan. Higher plans (Smart Growth: $1,001+, Smart Elite: $2,501+) unlock as you grow and complete previous levels.
Can I withdraw my profits anytime?
Yes, profits are credited to your Earnings Wallet daily and can be withdrawn at any time with no lock-up period. The funding wallet (principal) is returned after 180 days.
How does the team bonus work?
Build a team of 9 active investors and earn 5% weekly bonuses from your team's performance. The team leader gets 20%, and the other 80% is split equally among the other members. It's a powerful way to earn together.
Are there any hidden fees?
We believe in transparency. The only fees are a $1 deposit fee per transaction and a 5% withdrawal fee. There are no monthly fees, maintenance fees, or hidden charges.
What happens after 180 days?
After 180 days, your initial investment (principal) is returned to your funding wallet. You can then reinvest for another cycle or withdraw. Your daily earnings continue throughout the 180-day period.
Still have questions? Our support team is here to help 24/7. Contact us for personalized assistance.